Refund policy

 INCLUDE A RETURN AUTHORIZATION FORM

 (Email Us At) Blurredvision1987@yahoo.com 

PLEASE WAIT TO RECEIVE THE AUTHORIZATION FORM VIA EMAIL AFTER SUBMITTING THE RETURN CLAIM REQUEST ABOVE. 

THE CUSTOMER IS RESPONSIBLE FOR THE CONDITION OF THE ITEMS AS THEY ARE RETURNED. ANY DAMAGE AS RESULT OF POOR PACKAGING OR ANY OTHER REASON WILL RESULT IN NO REFUND BEING ISSUED AND THE CUSTOMER WILL BE RESPONSIBLE TO PROVIDE PAYMENT TO RETURN THE DAMAGED PRODUCT TO THEM.

OUR RETURN AUTHORIZATION FORM IS NOT A REFUND GUARANTEE. BLURRED VISION AUDIO RESERVES THE RIGHT TO REFUSE ANY RETURN FOR ANY REASON.

General Returns:

You may return a new, never powered up or turned on or mounted, unopened items (non custom-built-items) sold by Blurred Vision Audio within 30 days of delivery, a 20% restocking fee per item will apply. Any additional shipping charges and Insurance coverages are NON REFUNDABLE. Items must be returned in their original product packaging, to include all packing materials (foam, plastic wrap, manuals, stickers, etc.). Blurred Vision Audio does not cover return shipping costs, the consumer is responsible for the return shipping as well as the condition of the items when it arrives to us. Please make sure items are properly packaged and insured. 

Any new item that has been opened by the consumer, regardless, if it has been powered up or turned on or mounted or not, is no longer eligible for return. NO RETURNS WILL BE AUTHORIZED WITHOUT THE ORIGINAL PACKAGING, REGARDLESS OF THE STATUS OF THE ITEM.

Any orders that are placed using Snap Finance CAN NOT BE RETURNED. All sales are final.

PLEASE CHECK THE IMPEDANCE OF YOUR RECONE KITS BEFORE INSTALLATION. WE MUST BE NOTIFIED OF ANY ISSUE PRIOR TO INSTALLATION. ONCE THE KIT HAS BEEN INSTALLED, THEY CAN NOT BE RETURNED OR REFUNDED FOR ANY REASON. 

Exchanges:

You may exchange a new, never powered up or turned on or mounted, unopened items (non custom-sold by Blurred Vision Audio within 30 days of delivery, a 20% restocking fee per item will apply. Any additional shipping charges and Insurance coverages are NON REFUNDABLE. Items must be returned in their original product packaging, to include all packing materials (foam, plastic wrap, manuals, stickers, etc.). Blurred Vision Audio Audio does not cover return shipping costs, the consumer is responsible for the return shipping as well as the condition of the items when it arrives to us. Please make sure items are properly packaged and insured. 

Any new item that has been opened by the consumer, regardless, if it has been powered up or turned on or mounted or not, is no longer eligible for exchange. NO exchanges WILL BE AUTHORIZED WITHOUT THE ORIGINAL PACKAGING, REGARDLESS OF THE STATUS OF THE ITEM.

Once an exchange has been received by Blurred Vision Audio, we will inspect the item. If the item(s) are found to be in new condition, we will refund the purchase price, minus the 20% restocking fee per item to the customer account as store credit and issue an invoice for payment for the new item(s) being exchanged for. 

Items returned that are deemed used:

In the case that an item that has been returned is deemed to have been opened, used, or anything that prevents the item from being sold as a NEW item upon inspection by Blurred Vision Audio Audio, the customer will have the option to pay for the item to be shipped back at their expense OR accept a refund in the amount of 25% of the original purchase price, to be applied to their account as store credit.

 Refused/Returned to sender packages:

If any package is refused and/or returned to sender by the customer for any reason, the customer is responsible for any additional return shipping charges to be deducted from their refund, in addition to the 20% restocking fee per item. Please note that in situations where we have shipped orders directly to our customers from our suppliers and that delivery is refused and or returned to the supplier, there will be extended wait times on refunds to allow for return processing from the supplier and our company. All shipping charges and package protection charges are non-refundable.

Order Cancellation:

Order cancellation may be requested, but we cannot guarantee it. Once an order has been placed, we begin processing it to be shipped. If an order is shipped before a cancellation can be processed, the customer will be responsible for returning the item/s based on all policies listed.

Refund Time Frame:

Once a return has been received, please allow 10-14 business days for processing. Refunds issued may take an estimated 3-5 additional business days depending on the payment method.

Return Shipment of Your Items

Item(s) that are being replaced or returned after a determination of your warranty claim will be sent to the address original order at the time of purchase. If the address on the original order is not the address to which an item, or its replacement should be returned, it is the responsibility of the customer to specify the address for the return at time of shipment of the items to Blurred Vision Audio.

Blurred Vision Audio is not responsible for a replacement for any shipments that were sent to the address on the original order if prior notice was not of the intent to ship to a alternate address.

Disclaimer:

Blurred Vision Audio is not responsible for any damage as a result of the use of the products. By using a Blurred Vision Audio speaker, subwoofer, or amplifier - you are accepting full responsibility for the use of the products. Blurred Vision Audio is not responsible for the loss of hearing, damage to person or property, other person or property, vehicle, and is not limited to just the items described herein.